Welcome to ChroMuse. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access, register for, log in to, or use ChroMuse and related services.
ChroMuse is an application primarily offered to users in the United States and provides features such as alcohol marker color set management, scanning product SN codes to import color sets, uploading line art images, and generating AI-colored images based on the marker colors owned by the user.
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
We may collect information you voluntarily provide, including but not limited to:
When you use the Service, we may automatically collect certain technical and usage information, including:
Where applicable, we may receive necessary information about you from third parties, including:
We may use the information we collect for the following purposes:
When you use AI image generation features, the uploaded images, prompts, color set information, generation parameters, and generated results you provide or create may be used to:
We use Google Cloud Vertex AI, including Gemini image generation models, to process prompts, uploaded images, and generated outputs in order to provide image generation and editing features. Generated outputs are handled as customer data under the applicable Google Cloud terms. Unless you give permission or instruction otherwise, customer data is not used by Google to train or fine-tune Google foundation models for this service.
You are responsible for ensuring that the content you upload, process, generate, or save is lawfully obtained and does not infringe any third party's intellectual property rights, privacy rights, publicity rights, trademark rights, or other legal rights. We may require you to confirm that you own the uploaded image or have the necessary rights and permission to use it.
Generated images and uploaded images are intended to be visible only to the account holder by default within the Service, unless we later introduce a sharing feature or you choose to export, save, or otherwise distribute content outside the Service.
To help prevent misuse, we may use automated tools, filters, classifiers, metadata review, watermark or logo detection, duplicate detection, and manual review processes to identify or investigate content that may be unsafe, unlawful, infringing, deceptive, abusive, or otherwise prohibited.
The Service may provide in-app reporting or feedback tools that allow you to report offensive, unsafe, infringing, or otherwise problematic generated results or uploaded images without leaving the app. You may also contact us at help@chromuse.com. We may review, restrict, remove, block, or preserve records relating to reported content where necessary for safety, legal compliance, fraud prevention, or rights protection.
We may allow you to register for, sign in to, or link your ChroMuse account using third-party identity providers, including Apple, Google, Facebook, Instagram, and TikTok, where available and supported in your region or on your device.
When you choose a third-party sign-in method, we may receive certain account information from that provider, depending on the provider, the permissions or scopes you authorize, and the information made available by the provider. Such information may include:
We use this information to create or authenticate your account, link your third-party login method to your ChroMuse account, maintain account access, improve account security, help you recover access to your account, and provide customer support.
The specific data we receive depends on the relevant third-party provider and the permissions or scopes you approve. We do not control the privacy or security practices of these third-party providers. Your use of third-party sign-in services is also subject to the applicable provider’s terms, privacy policy, and account settings.
If you revoke authorization, remove permissions, unlink your account, or lose access to your third-party account, some login or account recovery features may no longer be available to you unless you have added another supported login method or recovery method to your ChroMuse account.
For example, Facebook Login may provide basic profile information and email address where authorized; TikTok sign-in may provide a provider-specific identifier and other information within the scope you approve; and Google sign-in may provide account information made available under the permissions or scopes you authorize.
ChroMuse may offer in-app purchases such as Credits, subscriptions, paid features, redeemable gift cards, or other digital entitlements.
When you make a purchase through Apple App Store, Google Play, or another authorized distribution platform, payment processing is generally handled by that platform and subject to its billing and payment rules. We do not receive your full payment card number or full financial account credentials from Apple or Google.
To operate purchases and entitlements, we may receive and process billing-related metadata such as:
We may use purchase, billing, and redemption data to:
If you redeem a gift card, voucher, or redeem code, we may process the code submitted, the redemption result, linked account information, and related anti-fraud signals in order to validate, apply, audit, and support the redemption.
We do not sell your personal information, nor do we share your personal information with third parties for cross-context behavioral advertising purposes as defined under the California Privacy Rights Act (CPRA). California residents may submit a "Do Not Sell or Share My Personal Information" request at any time by contacting help@chromuse.com.
We may share, disclose, or transfer necessary information in the following circumstances:
We require relevant third parties to process your information only as reasonably necessary and to implement appropriate safeguards.
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our general retention practices include the following:
Depending on your location and applicable law, you may have the right to:
You may contact us at help@chromuse.com to submit a request. We may need to verify your identity before processing your request.
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know, correct, delete, and access certain personal information we collect about you, and, where applicable, rights related to the sale or sharing of personal information and the use of sensitive personal information.
We do not sell your personal information or share it for cross-context behavioral advertising. To exercise your rights, contact help@chromuse.com. We may need to verify your identity before processing your request, and we will not discriminate against you for exercising applicable privacy rights.
To provide relevant features, we may request access to certain device permissions when you use related functions. You may manage these permissions in your device settings. If you decline a permission, certain features may not function properly, but basic app functionality will generally remain available.
To support analytics, performance optimization, notifications, content processing, payment validation, and other service capabilities, we may integrate third-party SDKs, APIs, or services.
We may use Firebase and Google Analytics for Firebase for app analytics, product optimization, user behavior analysis, crash monitoring, and service improvement.
When such services are used, the third-party provider may process data related to app usage, such as:
We may use Google Cloud Vertex AI services, including Gemini image generation models, to process prompts, uploaded images, and generated outputs for image generation and editing features.
As our product, technical architecture, or regulatory requirements evolve, we may add, replace, or remove third-party SDKs or services. If such changes materially affect how personal information is processed, we will notify you through an updated Privacy Policy, in-app notice, or other reasonable means.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. These safeguards may include encryption in transit, access controls, security monitoring, and vendor management practices. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
User data collected through ChroMuse is primarily stored on servers located in the United States. Some of our third-party service providers may process data in other countries. Where data is transferred outside your country of residence, we will take reasonable steps to ensure appropriate safeguards are in place, as required by applicable law.
We may update this Privacy Policy from time to time. If a change materially affects your rights or the way we process your data, we may notify you by email to the address associated with your account and/or by a prominent in-app notice before the change takes effect, where required by applicable law. Where a material change involves a new use of your previously collected personal information and consent is required, we will obtain your consent before applying that change to your information. The updated version becomes effective on the date stated in the revised policy. If you do not agree to the updated Privacy Policy, you should stop using the Service and may request deletion of your account where applicable.
If you have any questions, comments, requests, or complaints regarding this Privacy Policy, please contact us:
INNOKWAY LIMITED
Email: help@chromuse.com
Address: UNIT 903A 9/F CAMERON COMMERCIAL CENTRE 458-468 HENNESSY ROAD CAUSEWAY BAY HK